Crisis & Issues Management
In a crisis, you need a plan to manage issues effectively and to mitigate reputational damage. At McMillan Vantage, we work closely with you to plan for a range of possible scenarios, long before an issue becomes a crisis. We can also work with you to plan and respond in the moment, as a crisis unfolds.
When you need to know about Crisis & Issues Management, McMillan Vantage will advise you on:
What’s what: We help you understand the landscape by merging our experience in crisis communications with our in-depth knowledge of government, media and customer expectations. This intersection of know-how and relationships defines our ability to deliver the crisis plan you need, effectively and efficiently — even in the most stressful times.
What matters: When the spotlight is on you, we help you respond rapidly and accurately. When facing pressure from the media, governments, social media and customers, we’ll chart the path forward.
What’s next: We move rapidly to monitor situations in real-time, identifying and managing issues, and coaching executives and spokespeople. Where media and political or stakeholder engagement is necessary, we will help you with targeted message development, all while considering the political, legislative, regulatory, and legal landscapes.